Good to know
Frequently asked questions
Everything people ask before, during and after buying an RV from us. If yours is not here, call — we answer the same day.
Buying
How does buying an RV online actually work?
You browse the same inventory our specialists see, with real photos, the full manufacturer spec sheet and one transparent price. Reserve the unit with a refundable deposit, settle the balance by bank transfer, and we handle inspection, prep and delivery. Most buyers go from first click to keys in 7–14 days.
How much is the deposit?
Ten per cent of the unit price, with a $500 minimum and a $5,000 maximum. It holds the RV for 72 hours, counts toward the total, and is fully refundable until delivery is scheduled.
How does delivery and shipping work?
We deliver door to door in all 50 states using insured, RV-experienced carriers. Shipping is quoted by distance at checkout — it is the only charge added to the listed price. You get a delivery window, live tracking and a walkthrough on arrival.
Do you offer financing?
No. We do not offer, arrange or broker financing of any kind. Purchases are settled by bank transfer or wire once you approve the delivery quote. If you want to finance a purchase, arrange it independently with your own bank or credit union and pay us as a cash buyer.
What condition are your RVs in?
Every unit goes through a multi-point inspection covering roof, seals, appliances, tyres, brakes, electrical and plumbing before it ships. New units carry the full manufacturer warranty; used units list their condition honestly and are photographed as they are.
Can I sell or trade in my current RV?
Yes. Send us photos and details and you will have a real cash offer within 24 hours. Apply it as a trade against your next RV or take the payout — we collect from your driveway either way.
Payment
What payment methods do you accept?
Visa, Mastercard, American Express and Discover for deposits, and ACH bank transfer or wire for balances. We never accept gift cards, cryptocurrency or cash-transfer apps.
When is my card charged?
Your refundable reservation deposit is authorised when you check out and captured once we confirm the unit is still available — normally within one business hour. The balance is due only after you approve the final delivery date.
Are there any hidden fees?
No. The listed price is the price of the RV. The only additions are location-based shipping, plus any tax, title, licence and registration your state requires. All of it is itemised before you pay anything.
Can I use my own bank loan?
Yes. Plenty of buyers arrange a loan independently with their own bank or credit union and then pay us as a cash buyer. We supply the invoice, VIN and specification your lender will ask for. We are not involved in that arrangement and receive nothing from it.
Delivery
How long does delivery take?
Typically 7–14 business days from cleared payment, depending on distance and carrier availability. Remote locations, Alaska and Hawaii can take longer; we confirm the estimate before you pay.
What does shipping cost?
It is quoted by distance and unit size at checkout, generally $2.50–$4.50 per mile. Towables and drivable motorhomes are priced differently. The exact figure is shown before payment, never after.
Do I need to be there for delivery?
Yes — you or an authorised adult must be present to complete the walkthrough and sign the delivery acceptance form. We schedule a two-hour window and the driver calls ahead.
Can I pick the RV up instead?
Yes. Choose local pickup at checkout and collect from the holding location listed on the unit. Bring photo ID and proof of insurance.
After the sale
What if something is wrong when it arrives?
Note it on the delivery acceptance form and contact us within 7 days. Undisclosed material defects are covered by our return policy — we arrange repair, a price adjustment or collection and a full refund.
Is there a warranty?
New RVs carry the manufacturer’s full factory warranty. Used units include a 30-day limited powertrain and systems warranty; extended coverage up to 7 years is available at checkout.
Who services my RV afterwards?
Our certified technician network covers maintenance, warranty work and pre-trip inspections nationwide. Book online and we will match you with the nearest available shop.
Not covered here?
Our policy pages go into far more detail on returns, shipping, payment and warranty.