Our policies
Everything that governs a purchase from us, written to be read rather than skipped. If something here is unclear, call us and we will explain it.
Returns & Refunds Policy
Deposits are fully refundable until delivery is scheduled. After delivery you have 7 days to report any undisclosed material defect.
Read policyShipping & Delivery Policy
Door-to-door delivery to all 50 states by insured RV carriers. Quoted by distance at checkout — typically 7–14 business days.
Read policyPayment & Billing Terms
Cards for deposits, ACH or wire for balances. We do not offer financing, and card details are never entered on our site.
Read policyWarranty & Inspection Policy
Every RV passes a multi-point inspection. New units carry the full factory warranty; used units include 30-day limited coverage.
Read policyTerms of Service
The terms governing your use of this website and any purchase you make through it.
Read policyPrivacy Policy
What we collect, why we collect it, who we share it with, and the choices you have.
Read policyCookie Policy
We use a minimal set of cookies and browser storage — no advertising trackers.
Read policyAccessibility Statement
We aim to meet WCAG 2.1 Level AA and want to hear from you if any part of this site is hard to use.
Read policyDo Not Sell or Share My Personal Information
We do not sell personal information. Submit a request here to confirm your preference or exercise any privacy right.
Read policy
Still have a question?
Policies cannot cover every situation. Call and a specialist will give you a straight answer.